Monday 1 August 2022

AIRTEL Leh CALL DROP

Airtel Signal tha lo chungchang kan sawi hian Champhai lama thawktu kan sawi lo tih hi min lo hriatsak hmasa ula ka lawm hle ang. Airtel te ang MNC hi chuan India ram chhung an dap chhuah mai bakah ram dang thlengin an in zar pharh a, Champhai ngawt atang chuan tih theih a tlemin a rinawm bakah kan khua lama thawk tute hi chuan kan duhthusam ang network tha min pek hi an duh hle zawkin ka ring a ni.

Chutianga Company lian chu ni mahse dan hnuaiah, a enkawltu TRAI (Telecom Regulatory Authority of India) hnuaia awm ve tho an nih miau avangin engtin nge TRAI chuan dan a zam tih hi tlem a zawng han chhui chho ila.

Phone kan han bia a, Patling/Nutling a pumpa in ring deuh deuh mai a “Ka tawng I hre thei em? Ka tawng I hre thei lo em ni?” kan han tih lung lung mai ang chi te, kan inbiak laklawh lai taka an tawp chut mai thin ang chi te hi Call Drop kan tih te chu niin hei hi QoS (Quality of Service) hnuai a TRAI in dam a zam hnuaiah phal loh a ni a, hetiang hi a awm a nih chuan Company te chu pawisa tam tak chawi tir theih an ni. Champhaiah chuan kan nitin nun nen a in zawm emaw tih mai turin ngaiah kan nei lek lek tawh hial zawk a ni.

2016 khan TRAI hian India ram a Telecom Service Provider te khuahkhirhna ti chhuakin Call Drop a awm apiangin Phone hmang tute hnenah Re.1/- an chawi zel tur a ni tiin. Mahse hei rang takin Telecom Service Provider te – Airtel, Reliance Jio, Vodafone, Idea etc. chuan khing letin Delhi High Court-ah an zual ko a. Mahse, Delhi High Court hian TRAI thuthlukna chu a ti danglam lo. Telecom Service Provider te hian High Court thuthlukna chu duh tawk lovin Supreme Court-ah an zualko leh a. Supreme Court-ah chuan hnehna chu an chang ta a ni.

Amaherawh chu, TRAI hian dan thar siam lehin Ni 1, January, 2018 atanga hman tanah hian Company te hian Call Drop hi a nasat dan a zirin Nuaih 1 atanga Nuaih 10 thleng an chawi theih dan tur khuahkhirhna a siam thar leh a. Hei hi vawin thleng a hman a la ni. He dan thar hi Call Drop a nasa lutuk tur veng tu tur leh Call lai a tawngfiah lo leh hriat hleih theih loh venna thar a ni a, a bial (circle) ang zawng a then a ni ta zawk a ni. Tower thlakhat ai a tam hman tlak mang loh a awm te, thingtlang leh zuala cheng te’n Signal an hmuh mang loh thin venna tur te a nih thu RS Sharman, Chairman, TRAI chuan a sawi.

Hetiang dan en hian Champhai leh a chheh vel a Call Drop leh QoS chhe lutuk hi engemaw chenah tan ho a, in phun lungawi mai mai ni lo che chhuak thei kan awm a nih chuan thil tha tak tur niin a lang. A chunga kan hmuh ang khian Telecom lam pawh hian Court an thleng zak zak tih kan hria a, hetiang deuh chiah hian Consumer lam pawhin PIL emaw kan theh lut ve thei reng tih a hriat a.

Chutiang ti duah kher lo pawhin TRAI hian Consumer te tan a complainna tur website a nei a, www.tccms.gov.in. Mahse vanduai thlak takin hei hi a tha lo rih niin a lang thung. Hei lo pawh hi TRAI in an siam TRAI My Call tih apps hi Playstore atanga download mai theih a ni ve bawk. Hei pawh hi vanduai thlak takin a crash duh hle. Lo download ula, lo ti chhin ve mah the u.